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How to gain access to domains/accounts after owner's death

In order to access a domain/account after its owner's death, you must be the Estate Administrator or next of kin of the deceased. You will need to submit a request with the following documentation:

  1. A properly completed Change Request form with the Estate Administrator listed as the requestor.
  2. Legal documentation listing the name of the Estate Administrator.
  3. Death Certificate of the deceased
  4. Photo identification for the requestor/Estate Administrator. We require the government-issued photo identification be a color copy, scan or digital picture containing the pictured person, name, signature and expiration date clearly identifiable.
  5. If a business is listed as the registrant/account holder, please provide a copy of the business ID. Examples of acceptable government-issued business identification are:
    • A copy of a government-issued business license from a local, county, state or federal agency.
    • For U.S. based businesses we can accept an IRS "Determination Letter". You may request a copy of this letter by contacting the IRS at 1-800-829-4933.

Note: We cannot accept copies of articles of incorporation/organization, applications, documents printed from the internet or tax returns as business ID.

Please allow up to 72 hours for initial correspondence. Once this documentation is received, we will inform you that your request has been completed or if there is any additional information needed to process your request.

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